Rua do Carmo in Funchal has been the scene of considerable damage to vehicles due to the surrounding pavement giving way around street drain covers. These structures have become traps, causing impacts with car engine casings and spilling oil onto the public road.
Pedestrians crossing the street also face safety risks. If vehicles are damaged due to the poor condition of the municipal public road, civil liability can be claimed from the municipality.
To do this, it is recommended to call the PSP (Public Security Police) to the scene to obtain an official report proving the cause of the damage. It is also important to take photographs documenting the condition of the drain cover, any oil spills, the lack of warning signs, and the visible damage to the vehicle. A formal complaint and compensation request can be submitted at the Municipal Service Desk or through the municipality's online portal.
