A Funchal Notícias reader contradicts the statement made by the Minister of Infrastructure and Housing, Miguel Pinto Luz, who claimed that "nobody will lose a euro" with the mobility subsidy.
According to the reader, when changing an airline ticket, they were informed that only the original fare value would be considered for reimbursement, even if the new fare was lower. The change fee, which is non-refundable, exacerbates the situation. The reader complains that this interpretation is not explicitly stated in the Decree-law governing the Territorial Continuity Mechanism.
The reader contacted several entities, including CTT, ANAC, and the Treasury and Finance Entity. Responses from ANAC and ETF contradict each other, and neither considers the fare supplement as part of the original fare in cases of alteration, treating it as a post-purchase charge. The reader argues that a fare supplement should be considered a fare, just like the base fare, and that this situation could affect other subsidy beneficiaries.
